Terms & Conditions

Welcome to YourGuidedCare! By using our website or subscribing to our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

YourGuidedCare offers non-emergency nurse navigation, care coordination, and health education services. We do not diagnose, treat, or prescribe. Our services are designed to support—not replace—your relationship with your healthcare providers.

2. Eligibility

By using this website or subscribing to our services, you confirm that:

You are at least 18 years old
You provide accurate and complete information
You agree to use our services lawfully and respectfully

3. Payment and Subscription

All subscription fees are billed monthly unless stated otherwise.
You may cancel at any time; service continues until the end of the billing period.
Refunds are not issued for unused time after cancellation.
We reserve the right to change pricing or features with prior notice.

4. Health Disclaimer

YourGuidedCare does not provide medical care, treatment, or emergency services.
If you are experiencing a medical emergency, call 911 or go to the nearest hospital.

All advice or support provided by our nurse navigators is based on general education and coordination principles and should always be confirmed with your healthcare provider.

5. Confidentiality & Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how your information is collected, stored, and used.

6. Limitation of Liability

YourGuidedCare, its staff, and affiliates are not liable for any harm, injury, or losses that may occur from your use of our services or website. You agree to use our services at your own discretion and risk.

7. Termination of Services

We reserve the right to terminate or refuse service if:

You misuse or abuse the services
You violate these Terms
Payment is not completed or is disputed

8. Intellectual Property

All content on YourGuidedCare.com, including logos, graphics, and written materials, are the property of YourGuidedCare and may not be copied, used, or reproduced without permission.

9. Changes to Terms

These Terms of Service may be updated from time to time. Changes will be posted here with a revised effective date.

10. Contact Us

Questions about these terms? Reach out to us:
📧 infor@yourguideare.com